Integrisani sistem menadžmenta

Auditor

QMA | 4 dani

Overview

The course teaches participants the most important requirements, rules and standards, methods for preparing, performing and creating audit reports, and communication techniques for leading discussions and objectively presenting audit findings. The auditor course is accessible to all personal certificate holders who participated in a fundamental course of management systems regardless of which field. The certificate will be issued according to the field of the fundamental course.

Requirements
  • Valid qualityaustria certificate
    • Quality Management Representative or Systems Manager or
    • Quality Management Representative or Systems Manager with focus on healthcare or
    • Quality Management Representative or Systems Manager (with focus on food safety) or
    • Quality Management Representative or Systems Manager (with focus on medical devices) or
    • Environmental Management Representative or Systems Manager or
    • Environmental Management Representative or Systems Manager (with focus on energy) or
    • Occupational Health and Safety Management Representative or Systems Manager or
    • Quality operator or assistant (Initial course as from 2011 - participants who completed this course before 2011 have to attend the seminar "Upgrade for Quality Operators and Assistants", see QQAU) or
    • Risk Manager or
    • Risk Manager (with focus on healthcare) or
    • Business Continuity Management Manager or
    • Coporate Social Responsibility and Sustainability Manager or
    • Food Safety Expert or
    • Expert of Medical Devices Development, Manufacturing and Distribution or
    • Energy Management Representative or
  • Equivalent EOQ certificate
Target group

Senior and junior manager who aim to evaluate, assess and improve management systems regardless of the type, structure or size of the organisation.

Content
  • ISO 19011
  • Preparation of audits, audit questions, checklists
  • Performance of audits
  • Creation of audit reports
  • Right formulation of nonconformities and potentials of improvement
  • Audit methodology
  • Communication and questioning technique
  • 2 case studies with solutions